Last updated: 7 April 2026
Unlocking Healthcare committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect personal information through the unlockinghealthcare.ca website (the “website”).
1. Who we are
Unlocking Healthcare is a research project based at the Schulich School of Law, Dalhousie University.
Website: unlockinghealthcare.ca
Mailing address:
Schulich School of Law
Dalhousie University
6061 University Avenue
Halifax, NS B3H 4R2
Contact for privacy related questions: anthony dot rosborough@dal.ca
2. What this policy covers
This Privacy Policy applies to personal information collected through this website, including when you:
- browse the website;
- contact us through the website contact form;
- book an interview or meeting through a third-party scheduling service linked from the website; or
- otherwise choose to provide information through the site.
This policy does not replace any separate research consent forms, ethics materials, or participant information sheets that may apply if you take part in interviews or other research activities connected to the project.
3. Personal information we collect
We may collect the following information through the website:
Information you provide directly
- your name;
- your email address;
- the subject and contents of any message you send through the contact form; and
- any other information you choose to provide.
Technical information collected automatically
- IP address;
- browser type and device information;
- pages visited and general usage information;
- cookie and consent preferences; and
- similar technical information collected through essential website functions and, where enabled, analytics or other consent-based tools
4. How we use personal information
We may use personal information to:
- respond to inquiries and messages;
- administer and improve the website;
- maintain website security and prevent misuse;
- understand aggregate website usage, where analytics tools are used;
- manage scheduling or communications related to project activities; and
- comply with legal, institutional, or administrative obligations.
We do not sell personal information.
5. Contact forms and communications
If you contact us through the website, we collect the information you submit so that we can respond to your message and maintain a record of correspondence where reasonably necessary for project administration.
Please do not send sensitive personal information through the website contact form unless it is necessary and appropriate to do so.
6. Cookies and similar technologies
The website may use cookies and similar technologies for the following purposes:
- Functional: to ensure the website operates properly;
- Preferences: to remember user choices and settings;
- Statistics: to understand website traffic and usage in aggregate form; and
- Marketing: if any marketing or third-party tracking tools are enabled.
Where required, non-essential cookies will only be used with your consent. You can manage your cookie preferences through the cookie banner or your browser settings.
7. Third-party services
The website may link to or use third-party services. These services may collect information according to their own privacy policies.
Examples may include:
- website hosting and security providers;
- spam filtering or form handling services;
- analytics providers;
- embedded content or social media services; and
- scheduling tools such as Calendly.
If you use a third-party booking or scheduling link from this website, the information you provide through that service will also be governed by the privacy practices of that third party.
8. Research participation
This website may provide information about project interviews or other research activities. If you participate in research connected to Unlocking Healthcare, your participation will generally be governed by separate consent materials and research ethics documentation provided to you in advance. Those materials will explain how your research-related personal information is collected, used, stored, and protected.
9. Disclosure of personal information
We may disclose personal information only where reasonably necessary, including:
- to service providers that help us operate the website or manage communications;
- where required by law or legal process;
- to protect the security, integrity, or operation of the website; or
- as otherwise authorized or required under applicable law or institutional policy.
We do not disclose personal information to third parties for sale or unrelated commercial marketing purposes.
10. Data storage and retention
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as required for legal, administrative, security, or records-management reasons.
Technical data and server logs may be retained for a limited period for security, troubleshooting, and website administration.
11. Security
We take reasonable administrative, technical, and organizational steps to protect personal information against loss, unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your choices and rights
Subject to applicable law, you may request access to, correction of, or further information about personal information we hold about you in connection with this website.
To make a privacy-related inquiry or request, please contact:
Anthony D Rosborough
anthony dot rosborough at dal.ca
If the website is administered within Dalhousie University systems, privacy requests may also be subject to applicable university policies and access/privacy procedures.
13. External links
This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You should review the privacy policies of those sites before providing personal information.
14. Children’s privacy Embedded content from other websites
This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children through the website without appropriate authority or consent.
15. Changes to this policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated “Last updated” date.
16. Contact us
If you have questions about this Privacy Policy or the website’s privacy practices, please contact:
Unlocking Healthcare
Schulich School of Law
Dalhousie University
6061 University Avenue
Halifax, NS B3H 4R2
Email: anthony dot rosborough at dal.ca