Survey Launch Announcement

The Unlocking Healthcare project is pleased to announce the launch of its national survey examining barriers to the repair and maintenance of software-dependent medical devices in Canada.

This research seeks to better understand the legal, policy, and technical challenges associated with servicing clinical and diagnostic equipment, as well as the impacts these barriers may have on healthcare delivery, costs, and system resilience. While existing discussions around medical device repair have largely focused on the United States, this study is designed to generate evidence grounded in the Canadian context.

The survey is directed toward biomedical and clinical engineers (BME/CEs), biomedical engineering technologists and technicians (BMETs), and independent medical device service professionals working in Canada. Participants will be asked to share their experiences with repair restrictions, including technical barriers (e.g., software locks or authentication systems), legal considerations, and the practical implications for their work.

The survey includes a mix of multiple-choice, Likert-scale, and open-ended questions, and is expected to take approximately 20 minutes to complete. We are grateful for the support of the Canadian Medical and Biological Engineering Society in distributing this survey to its members.

https://surveys.dal.ca/opinio/s?s=83813

The survey will remain open until July 17, 2026.

Participants will have the option to enter a draw for a gift card as a token of appreciation for their time.

Barriers to medical device repair have important implications for healthcare delivery, system costs, and patient care. We encourage those working in this space to share their perspectives and contribute to building a stronger evidence base on this issue in Canada.

Comments

3 responses to “Survey Launch Announcement”

  1. Samera Khouri Avatar
    Samera Khouri

    I strongly support the Right to Repair movement for medical devices. As BMET professionals, we play a critical role in ensuring that medical equipment remains safe, reliable, and available for patient care. Restrictions imposed by OEMs can create unnecessary barriers to timely repairs, increase costs for healthcare facilities, and contribute to equipment downtime.

  2. Samera Khouri Avatar
    Samera Khouri

    I support the Right to Repair movement and believe qualified BMETs should have access to the tools, parts, and information needed to service medical devices safely and effectively. This is an important issue for our profession and healthcare organizations.

  3. Gildas Fotso Avatar
    Gildas Fotso

    Supporting the Right to Repair in healthcare can improve access to functioning medical equipment, lower costs, reduce waste, and help hospitals provide better patient care, while still requiring appropriate safety and regulatory safeguards. I am strongly in favour

Leave a Reply

Your email address will not be published. Required fields are marked *